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It's important to ZAPS ONLINE to help our customers retain their privacy.


We believe your business is no one else's. Your privacy is important to you…and to us. So we'll protect the information you share with us. To protect your privacy, ZAPS ONLINE follows principles in accordance with world-wide practices for customer privacy and data protection.

  • We won’t sell or give away your name, mail address, phone number, email address or any other information to anyone.
  • We’ll use state-of-the-art security measures to protect your information from unauthorized users.

 

NOTICE

We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally this information is requested when you create a Registration ID on the site or when you download software, enter a contest, order, e-mail, newsletters or join a limited-access premium site. We use your Personal Information for four primary purposes:

  • To make the site easier for you to use by not having to enter information more than once.
  • To help you find software, services or information.
  • To offer content most relevant to you.
  • To alert you to product upgrades, special offers, updated information and other new services from ZAPS ONLINE.

 

CONSENT

Should you choose not to register or provide personal information, you can still use zapsonline.com, but you will not be able to access areas that require registration.


Should you decide to register, you will be able to select the types of information you want to receive from us by subscribing to various services, like our newsletters. If you do not want us to communicate with you about other offers regarding ZAPS ONLINE products, programs, events, or services by e-mail, postal mail, or telephone, you may select the option stating that you do not wish to receive marketing messages from ZAPS ONLINE.

 

ACCESS

We will provide you with the means to ensure that your personal information is correct and current. You may review and update this information at any time on your account profile. There, you can:

  • View and edit personal information you have already given us.
  • Tell us whether you want us to send you marketing information
  • Sign up for newsletters about our services and products.

 

SECURITY

ZAPS ONLINE has taken strong measures to protect the security of your personal information. We take strong precautions to protect your data from loss, misuse, unauthorized access, disclosure, alteration or destruction.

We guarantee your transactions to be 100% safe and secure. When you place orders or access your personal account information, you're utilizing a secure server software SSL, which encrypts your personal information before it's sent over the Internet. SSL is one of the safest encryption technologies available.

In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

Your personal information is never shared outside the company without your permission, except under conditions explained above. Within the company, data is stored in password-controlled servers with limited access. Your information may be stored and processed in South Africa or any other country where ZAPS ONLINE, its subsidiaries, affiliates or agents are located.

You also have a significant role in protecting your information. No one can see or edit your personal information without knowing your user name and password, so do not share these with others.

NOTICE TO PARENTS

Parents or guardians: we want to help you protect your children's privacy. We encourage you to talk to your children about safe and responsible use of their Personal Information while using the Internet.

The ZAPS ONLINE site does not publish content that is targeted to children.

 

ENFORCEMENT

If for some reason you believe ZAPS ONLINE has not adhered to these principles, please notify us by e-mail at sales@zapsonline.com, and we will do our best to determine and correct the problem promptly. Be certain the words Privacy Policy are in the Subject line.

 

CUSTOMER PROFILES

As mentioned above, every registered customer has a unique personal profile. Each profile is assigned a unique personal identification number, which helps us ensure that only you can access your profile.


When you register, we create your profile, assign a personal identification number, then send this personal identification number back to your hard drive in the form of a cookie, which is a very small bit of code. This code is uniquely yours. It is your passport to seamless travel across zapsonline.com. Even if you switch computers, you won't have to re-register – just use your Registration ID to identify yourself.

 

What we do with the information you share

When you join us, you provide us with your contact information, including your name and email address. We use this information to send you updates about your order, questionnaires to measure your satisfaction with our service and announcements about new and exciting services that we offer. When you order from us, we ask for your credit card number and billing address. We use this information only to bill you for the product(s) you order at that time. We do not save your credit card information

 

We occasionally hire other companies to provide limited services on our behalf, including packaging, mailing and delivering purchases, answering customer questions about products or services, sending postal mail and processing event registration. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.


ZAPS ONLINE will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on ZAPS ONLINE or the site; (b) protect and defend the rights or property of ZAPS ONLINE and its family of Web sites, and, (c) act in urgent circumstances to protect the personal safety of users of ZAPS ONLINE, its Web sites, or the public.


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