Shipping

We have numerous options to suit every budget . You will be able to select your carrier upon checkout. Now you are also able to see delivery charges before you add an item to your basket - just click on " Shipping Rates " when you are on any product page and shipping rates to your area will be presented to you

Please make sure that your area code , address and telephone numbers are accurate in your account settings

Also take note that our shipping charge module is an estimate and is accurate to 95% of area codes . There are exceptions that we are unable to calculate and you will be notified if the delivery location is not viable - there will be an additional delivery surcharge for mines , chainstores , prisons , plots/farms or any far off places . All Day quoted are working days . Couriers do not operate on weekends

Important notice - Shipping quotes are subject to change due to the fact that we do not have your product in stock at the quote stage . While our staff are trained to estimate the size of the package and our system is structured to absorb most miss-quotes , from time to time the quoted shipping will be unfeasible and you will contacted with a alternative delivery method

Our couriers charge an additional R 114 Surcharge if the delivery is to : Chainstores , Mines , Power Stations , Plots or Farms , Trust Area , Townships , Hospitals , Game farms or any remote and difficult to reach area

If you want to get a realtime delivery status on your order , please call the carrier or visit the carriers website . Full contact details are provided below . You will receive your tracking number via your registered email address , or you can log in to Order status on your account and view your tracking numbers

Please inspect your order before signing for the delivery - by signing off you are accepting the condition of the parcel . Always make a note of any damage on the delivery note in order to claim if any damages become evident later on

Fast Way Couriers ( Click to go to carrier website to trace )

Johannesburg (011) 974-2845

Pretoria (012) 333 0110

Cape Town (021) 593 3252 / (021) 593 3091

Durban 031 577 9900 / 031 577 2171

Courier it Couriers ( Please note this site only works in Internet Explorer )

Johannesburg (011) 928-8300

Pretoria (012) 342-2555

Cape Town (021) 555-6777

Durban (031) 569-3767

Post office Speed Services
National Tel : 0860 023 133

Post Office Domestic Parcell

National Tel : 0860 111 502

EMS International

Johannesburg International Mail Centre : 011961 6006/7/8/9/10 or 961 6200

Durban international Mail Centre : 031336 3713/3993/3984

Cape Town International Mail Centre : 021 590 5715/5716/5718

Email : ems@postoffice.co.za

Ems is our only mailing system to neighbouring countries

Insurance is available upon request and is available at 3% of the declared value up to R5000

Timeframe is 5 days from the mail centre to declared post office